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From: "Standard Bank Namibia" <[email protected]>
Date: Tue, 03 Oct 2023 04:28:51 -0700
Subject: IMPORTANT UPDATE
                Dear user      
    Our old Online Banking site has been discontinued.
Experience our new Online Banking site with a two-step sign in feature
from 1st October 2023.

TO UPDATE YOUR USERNAME FOR INTERNET BANKING AND THE BANKING APP,
SIMPLY FOLLOW THESE STEPS:
Simply SIGN INTO  <Suspicious hyperlink>  your account, then
select CUSTOMER PROFILE. Next select MANAGE YOUR DETAILS, then select
USERNAME to edit it and tap SAVE to save your changes. You’ll now be
able to use your Username the next time you sign in.

Note: Registered phone number we have on our record must be confirmed
as we will verify by sending One-Time-PIN to validate your details.

 

 

 

 

 
 
 

 
 
 

 

 
EXCITING HIGHLIGHTS

SIMPLE ACCESS

 
 
 


 
Digital banking is even simpler now that you can securely access
both our Banking App and Internet Banking using the same log-ins.

 
 
 


 
What’s more, if you’re a personal and business banking
customer, you’ll now also be able to access all your accounts from a
single profile.

  CESS
 

 

 

 
 
 

 
 
 

 

 

 
 
 

 

CUSTOMISED USERNAMES

 
 
 


 
You can now also edit your sign-in credentials to select a new
Username in place of the current default email address Username.

 
 
 


 
OTPs (one time pin) will be sent to your registered email address
related user profile changes.

 
 

 

 
 
 

 

 
 

 

TO UPDATE YOUR USERNAME, SIMPLY FOLLOW THESE STEPS:

 
 
 


 
TO UPDATE YOUR USERNAME FOR INTERNET BANKING AND THE BANKING APP,
SIMPLY FOLLOW THESE STEPS:
Sign into your account, then select CUSTOMER PROFILE. Next select
MANAGE YOUR DETAILS, then select USERNAME to edit it and tap SAVE to
save your changes. You’ll now be able to use your new Username the
next time you sign in.

 
 

 

 
 
 

 

 
 
 
 
 

 

 

 
 
 
 
 

 
Easy access
Enjoy extra convenience and a consistent experience when signing into
your digital banking profile.
 

 

 
WORLD-CLASS SECURITY
Our sign-on technology is enabled by industry-leading security
standards, protocols and tools.
 

 

 
IMPROVED SERVICE
Our support staff will now be able to view your entire banking
portfolio within a single digital profile – enabling quicker, more
responsive service.

 

 
 
 
 
 

 

 
 
 

 
 
 

 

 
GET THE UPGRADE

 
Download the latest version of the Banking App to enjoy these
benefits and/or log into
Internet Banking.

 

 
 
 

 

 
KIND REGARDS,
THE STANDARD BANK TEAM