Suspected spammer: [email protected]
Received by us: Wed, 7 May 2025 11:34:09 +0000 (UTC)
SpamAssasin rating: 1.7
Email analysis
This email appears to be a standard automated response from a customer support service, but it contains elements that could indicate potential issues that readers should be aware of. While it may seem legitimate at first glance, certain characteristics suggest the need for caution.
Firstly, the use of a generic support address ([email protected]) without a clear representation of the company’s official domain can raise red flags. Legitimate businesses typically use their own domain for official communications, which helps establish credibility. Additionally, the mix of different email formats and the phraseology, such as “Reply above this line,” suggest a lack of professionalism that is often found in poorly executed phishing attempts.
Furthermore, the email contains multiple hyperlinks labeled as “{Hyperlink removed},” which could obscure the actual URLs and potentially lead to malicious sites. The email also advises the recipient to reach out via a support hotline, which can sometimes be a tactic to further solicit personal information. Although the email mentions being a subsidiary of Shell, the lack of detailed contact information or a proper signature further diminishes its authenticity.
For recipients, it’s crucial to verify all correspondence received related to support tickets or transactional inquiries by checking official sources directly, rather than relying solely on email communication. Always be cautious of unsolicited requests for personal information, and proceed with skepticism if any details seem unusual or inconsistent with the expected practices of reputable companies.
Plain text Email
—-—-—-—
Reply above this line.
Thank you for contacting ubitricity.
Please be informed, that we have forwarded this issue to our internal team for further investigation and we will inform you as soon as they get back to us.
Should you have any other queries, please do not hesitate to get back in touch.
You can also reach our 24/7 hotline support: 0800 024 6279.
ubitricity is a wholly owned subsidiary of Shell. Read [1]more.
ubitricity Distributed Energy Systems UK Ltd. Spectrum House · Unit 11 · 32-34 Gordon House Road · London · NW5 1LP
[2]www.ubitricity.com
Follow @ubitricity on [3]LinkedIn, [4]Twitter, [5]Facebook
Company Registration Number 11393390 · VAT ID GB309630901
Please consider the environment before printing this email. —————————————————————————————- [1] {Hyperlink removed} [2] {Hyperlink removed} [3] {Hyperlink removed} [4] {Hyperlink removed} [5] {Hyperlink removed}
View request: {Hyperlink removed}
Turn off this request’s notifications: {Hyperlink removed}
This is shared with [email protected]
—————————— Powered by Jira Service Management {Hyperlink removed}
HTML Email
—-—-—-— Reply above this line.
Thank you for contacting ubitricity.
Please be informed, that we have forwarded this issue to our internal team for further investigation and we will inform you as soon as they get back to us.
Should you have any other queries, please do not hesitate to get back in touch.
You can also reach our 24/7 hotline support: 0800 024 6279.
ubitricity is a wholly owned subsidiary of Shell. Read more [{Hyperlink removed} ].
ubitricity Distributed Energy Systems UK Ltd. Spectrum House · Unit 11 · 32-34 Gordon House Road · London · NW5 1LP
www.ubitricity.com [{Hyperlink removed} ]
Follow @ubitricity on LinkedIn [{Hyperlink removed} ], Twitter [{Hyperlink removed} ], Facebook [{Hyperlink removed} ]
Company Registration Number 11393390 · VAT ID GB309630901
Please consider the environment before printing this email.
Sent on May 7, 2025 1:26:04 PM CEST