Suspected spammer: [email protected]
Received by us: Tue, 6 May 2025 16:26:19 +0000 (UTC)
SpamAssasin rating: 3.7
Email analysis
This email appears to be a complex conglomeration of messages that raises several red flags suggesting it could be a phishing attempt or scam. Firstly, it purports to be from Regal Rexnord, but the email address used for the sender ([email protected]) does not match any official domain linked to Regal Rexnord, indicating a potential impersonation.
Additionally, the content of the email is disjointed and includes references to multiple cases, including both a “case number” from Regal Rexnord and a separate “ticket” from another entity (Health Shield). This inconsistency creates confusion and is often a tactic used in scam emails to engage recipients through a guise of legitimacy. The presence of generic language such as “Dear Customer” instead of addressing the individual by name is another hallmark of spam.
Furthermore, the email includes warnings about external sources, suggesting that recipients should be cautious about links and attachments, which indicates the potential for malicious content. The lack of direct contact information for Regal Rexnord (apart from a customer service phone number) can also make it difficult for victims to verify the authenticity of the email.
Readers are strongly advised to verify any unexpected communications claiming to be from customer service, especially those that include unusual sender addresses, contain mixed information from various sources, or prompt for further engagement through links. Always contact official channels directly to verify any claims.
The email's subject was excessively long. For aesthetic reasons, we truncated it. The full version is reproduced below.
Case CS0238179 opened – Jisc Ticket CS-00509898: Re : Thank you for contacting Health Shield Case# 08467535 [ ref:!00D700MkOe.!500QU0T4sMB:ref ]
Plain text Email
Case # 08467535
Dear Customer,
Thank you for contacting Regal Rexnord. Your inquiry has been received and case number 08467535 has been created. Our goal is to respond to all enquiries in a timely manner. If your issue is related to a breakdown situation or requires immediate attention, please contact our customer service at +44 01234350311 . You may respond to this e-mail at any time with additional information or questions related to this inquiry.
Thank you for your business and we appreciate your support of Regal Rexnord products.
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*CAUTION* External email. Confirm links and attachments before opening.
[{Hyperlink removed} ]
Your case number CS0238179 – Jisc Ticket CS-00509898: Re : Thank you for contacting Health Shield
We have received your request for support. A member of our support team will contact you shortly.
If you wish to contact us regarding this specific case please simply reply to this message.
Thank you.
Xeretec Helpdesk Team
Unsubscribe
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Ref:XER2732495_2k60dG0djs4wTXbi7cDK “This email and any attachments may be confidential or legally privileged and are intended solely for the use of the individual or entity addressed. If you have received this email in error please notify the sender and delete it from your email system. Additionally, you are notified that disclosing, copying, distributing or taking any action or reliance on the contents of this information is strictly prohibited.”
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